Privacy Policy
At IRISCHIC ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store [Irischic] or make a purchase.
By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect the following information when you interact with our store:
A. Personal Information You Provide
- Contact & Identity Data : Name, email, shipping/billing address, phone number.
- Payment Data : Credit card details (processed securely via Shopify Payments, PayPal, or other payment gateways).
- Order Details : Purchase history, product preferences.
- Communications : Customer service inquiries, reviews, survey responses.
B. Automatically Collected Data
- Device & Usage Data: IP address, browser type, operating system, pages visited (via cookies and Google Analytics).
-Cookies & Tracking: We use cookies to enhance shopping experience and analyze traffic (see Section 4).
2. How We Use Your Information
We use your data for the following purposes:
- Order Fulfillment: Process purchases, shipping, and returns.
-Customer Support: Respond to inquiries and requests.
-Marketing: Send promotional emails (with opt-out options) via Klaviyo or Shopify Email.
-Improvements: Analyze website performance and user behavior.
-Legal Compliance : Prevent fraud and comply with tax/regulatory obligations.
3. Sharing Your Information
We do not sell your data but may share it with:
-Service Providers: Payment processors (Shopify Payments, PayPal), shipping carriers (DHL, USPS).
-Marketing Tools: Email platforms (Omnisend), ad networks (Facebook Pixel, Google Ads).
-Legal Authorities : If required by law (e.g., court orders).
4. Cookies & Tracking Technologies
We use cookies to:
- Remember cart items.
- Analyze traffic (Google Analytics).
- Deliver targeted ads (Facebook Pixel).
You can disable cookies via browser settings, but some site features may not work.
5. Your Privacy Rights
Depending on your location, you may:
-\Access/Delete your data (contact [your email]).
-Opt out of marketing emails (via unsubscribe link).
-Request data portability (GDPR/CCPA).
-Withdraw consent (where applicable).
6. Data Security & Retention
- All transactions are SSL encrypted.
- Payment data is handled by PCI-compliant processors (we never store full card details).
- Data is retained only as long as necessary (e.g., tax records for 7 years).
7. Children’s Privacy
Our store is not intended for children under 13. We do not knowingly collect their data.
8. Policy Updates
We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.
9. Contact Us
For privacy-related requests, email us at:
[customerservice@irischic.com]
Key Notes for Compliance:
✅GDPR (EU): Include a lawful basis (e.g., "contractual necessity" for orders).
✅ CCPA (California): Add "Do Not Sell My Personal Information" link (if applicable).
✅ PIPEDA (Canada): Clarify cross-border data transfers.